All buyers agree to the terms below when purchasing items from Braumach PTY LTD online or over the counter.
Refunds are only given to buyer when all items received are returned in a timely manner. Missing items will hold up and may directly impact any and all the refund amounts paid back to the buyer.
Be sure to take pictures of the items you are returning, including the packing.
Braumach accepts RETURNS for full refund up to 30 days. Items sold (unless specified) come with 12 months repalcement warranty.
Payouts for refunds are for the items purchased only. Braumach is not responsible for any additional fees or charges incurred by the use of any 3rd party companies. ie mechanical shops / fitting technicians.
Braumach is not liable in anyway for the fitting costs of the correct items or the fitting costs of any incorrect item. Any issue with the item, buyer is responsible to contact Braumach directly to organise a return for refund.
Refunds will only be issues for the original costs of the item after the items has been received in "AS NEW CONDITION" in the original packaging.
30 day money back refund on returns.
After 30 days to make a claim, buyer must send the item back for inspection. Once we receive the item we will inspect and issue a replacement at our expense.
Unless otherwise stated items warranty does not cover Race performance or Taxi / Rental vehicles.
12 month replacement warranty on all items unless specified otherwise.
FREE POSTAGE is not free. Australia Post, Freight and other Courier companies send us the bill for any item that it is purchased on the Braumach account. Returns for a refund on any unwanted (buyers remorse) item that was purchased with Free Postage will be refunded less the applicable Postage and handling fees set out below. Not applicable to items proven to have been faulty within the warranty period as stated above
REFUND FEES - Up to 500 gm incurs $10.50 deduction, from 500gm - 1kg $12.50.. Items larger than this will receive a deduction from any refund based on the initial Postage fees applied. Buyer agrees to these fees upon purchase of any item marked as FREE POSTAGE from Braumach, if you have any questions on any item please contact us prior to purchase.
RETURN TO SENDER - RTS fees are billed back to our account, as such any item incorrectly purchased or a not required item that has been marked from the buyer as a RTS will incur the RTS fees, same fees as above apply. Note this means if you purchase and incorrect item under FREE postage and mark it as a RTS instead of accepting it you will incur both FREE POSTAGE delivery (if applied) and RTS fees deducted from any applicable Refund.
Refunds will only be given to items received in a timely manner and packed in the same packaging they were originally sent. Items that have been fitted or damaged in any way will not receive a refund, item must be in a resalable state.
Returns - Unless agreed upon, Items for Return must be received to the return address within the set return time window as marked on the item upon time of sale.
Chargebacks - Braumach PTY LTD and associates retain the rights under consumer law to request the return of any item/s received, or the equivalent purchase price there of, for any item/s refunded in a dispute ruled over by a bank decision..Failure to do so will result in an outstanding debt
Debt Collection - As per above Braumach PTY LTD and associates retain the rights to engage Debt Collection services when required to retrieve any outstanding debts owing..
